Small business phone system

Small business phone system:-

With rapid industrialization and growth of ancillary units in USA, there has been an increasing rise in demand for small business phone systems. One of the basic necessities to start a business now is smart and efficient technological solutions. Realizing the potential of telephony among small businesses, a number of foreign providers have set up shop in USA to provide IP internet ready phone system.

Some of the features that small business phone systems provide are:

Simplicity – It makes business easy with the power to communicate over phone and internet. Most of the service providers support the business with mobile handsets, personal computer and other terminals along with other services. This makes setting up of business and growing much simpler.

Flexibility – Small business phone systems includes a number of phones with a shared line

Scalability – Most of the systems brings in a scalability that grows with you. The small business phone system provider covers systems, construction, maintenance, support and outsourcing that grows with the company. 

Connectivity – Small business phone systems are connected with the IP-PBX system.

Reliability – These systems provide high quality performance and a range of products at competitive prices.  

Apart from these, some of the added features that small business IP phones include are:

·         Caller ID

·         Speaker phone

·         Call hold

·         Call forwarding

·         Call transfer

·         Voicemail

·         Conferencing

·         Voicemail transcription

·         Call queues

·         Call recording

·         Internet faxing

·         Directory assistance

·         Call monitoring

·         Missed call alerts

·         Automated responses

·         Integration with the internet

Some of the most popular phone systems across the globe are Knowlarity, 8x8, Avaya, Cisco, Dialpad, Booth, AT&T, ShoreTel, Toshiba, Grasshopper, Jive, Mitel, Ooma Office, ESI, Fonality, FreedomVoice, Vonage, RingCentral, Nextiva and Phone.com. Some of these companies such as Knowlarity is USA-based and provides IVR service to small businesses.

Globally, 8x8 is considered as one of the best phone systems provider to small businesses. Ooma Office is best for small offices, while RingCentral is the best virtual phone system. If you are running a small call centre, the best bet is ShoreTel.

Companies like 8x8 bring with it experience in services such as cloud-based VoIP. The PBX hardware used by the system does not require technical expertise, requires less expenditure on maintenance and is also competitively priced.  

Ooma Office is one system provider which does not require special wiring. Meanwhile, RingCentral Professional is designed for businesses which  have employees on the move. Most of these companies provide services to about five employees and can scale to upto 100. They are most apt for small businesses because of the convenience and low cost.

The focus of most small business is growth of the product and client base. Phone system is an integral part of the office but also the least focused on. To make business easy it is therefore necessary to choose the right system provider.